We invite you to review the General Terms and Conditions that regulate the offer and purchase of BONS OLIS products through the “online store” included in this website.
These services are offered by BONS OLIS with tax domicile at Calle Felip II, 275-277 Escalera A 1º1ª – 08016 BARCELONA, with NIF 43.546.240H and physical address of the store at Calle Arnau d’Oms, 25 Local 2, 08016 BARCELONA.
By accessing this website users expressly accept all the clauses of these general conditions of contract, and in all matters not covered by them, shall apply the provisions of the legal notice, privacy policy, and cookies policy, as well as all those particular conditions set out for the use of certain services. If you do not accept any of the aforementioned clauses, you should refrain from accessing this website. However, if you have any questions about them, you can contact our customer service.
By accessing any of the accounts of BONS OLIS in social networks users agree to comply with the conditions and policies of the same.
Users undertake to strictly observe and comply with the clauses indicated herein, as well as with any legal provision that may be applicable.
All intellectual and industrial property rights of the web domain and its contents belong to BONS OLIS, so that no user is authorized to make use of them, or print them, or store them under any physical medium in any case other than for personal and private use, being, therefore, prohibited modification, or commercial use of any part of it. The use of the contents of the web domain is only authorized for informative and service purposes, provided that the source is cited or referred to, the user being solely responsible for the misuse of these. Access to this website does not grant users any right or ownership whatsoever over the intellectual or industrial property rights or the contents it contains.
Therefore, the alteration of the content or structure of this website by the user is strictly prohibited. BONS OLIS reserves the right to take appropriate legal action against users who violate or infringe the rights of intellectual property and / or industrial. In the event that the user detects any activity likely to violate any Intellectual Property Rights, Industrial or any other type of right, we request that you notify us via the following email address: www.bonsolis.cat. BONS OLIS reserves the right to modify any clause, information or service of this website.
From BONS OLIS we ask you to read carefully these General Conditions of Contract as they contain all information concerning your rights and obligations as a user of the services offered by BONS OLIS through www.bonsolis.cat (hereinafter the website). CONTACT: For any type of doubt, query or suggestion, you can send us your comments through our contact form.
Access to this website by minors is prohibited.
BONS OLIS reminds users of legal age who are responsible for minors, it will be their sole responsibility to determine what services and content are or are not appropriate for the age of the latter, and that there are computer programs that allow filtering and blocking access to certain content and services.
BONS OLIS informs you that there are computer programs that allow filtering and blocking access to certain content and services, so that parents or guardians, for example, can decide what content and Internet services to which minors can access and which are not.
Contract and purchase process
These terms and conditions are designed to create a legally binding agreement between you and us, protecting your rights as a customer and our rights as a company. These terms and conditions govern the offer, acceptance of purchase and shipment of BONS OLIS products between you and us.
Only those users who have proceeded to register on the website in accordance with the provisions of these General Conditions may purchase goods and services marketed through the website.
Before placing an order, the user must select the order, and it is very important to review the characteristics and the final price of the order.
The purchase will be made by the user through the electronic means provided by the website, having to fill in the form with the required data, which will appear on the screen.
The characteristics of the products and their prices will be displayed on the screen. Items will be available for sale while stocks last. The prices shown on the screen are in euros, include VAT and are those in force.
By placing an order on the website, you warrant that you are at least 18 years of age.
The items to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon. The number of units
of each selected item should be selected.
The shopping cart shows the reference of the item chosen, its name, the units and the price, in euros (taxes included). The price expressed does not include the cost of transport, whose rates vary depending on the method, weight and shipping zone selected.
To make the purchase, the user’s personal data will be required if he/she is not previously registered. The personal data provided will be incorporated into our database in order to process the order and to facilitate the realization of new purchases through the website. The user’s personal data will be treated in accordance with the provisions of our privacy policy. The user will be able to access, at any time, to the personal data provided and to the information of the orders placed.
BONS OLIS reminds users that they must indicate personal data accurately to avoid confusion or incidents in the shipment of the order and the items purchased.
In addition, if expressly requested by the user, the user will receive by mail information and publications of BONS OLIS.
Once the purchase order has been completed, and before sending the order, the user will be shown a summary of the order identifying the item/s purchased, total price (including transport and taxes) with each of the items broken down, and the shipping details of the order, so that the user can confirm the order by clicking on the button with the expression “Confirm payment”.
Purchases may be paid with the options given in the “Shipping and payment methods” section . Payment methods other than those specifically provided for in these terms and conditions will not be accepted.
Once the transaction is confirmed, the order number will be communicated through the website. Likewise, an e-mail message will be sent to the address indicated by the user, with a description of the order and the personal data provided. If you do not receive this message we advise you to contact us to locate the incident as soon as possible.
The prices on this website are in Euros and include indirect taxes (VAT).
In accordance with the Value Added Tax Law, BONS OLIS is obliged to charge this tax, at the rate in force at any given time, on all products delivered in Spain, except for the Canary Islands, Ceuta and Melilla.
In deliveries made in the Canary Islands, Ceuta and Melilla, will apply taxes and duties that apply according to the regulations in force in each of these territories and that the customer must settle in the customs of the AEAT if this is required. Customs expenses will always be charged to the customer.
For intra-Community purchases, those customers who are duly registered in the Register of Intra-Community Operators will be exempt from the tax.
All purchases may be made by debit/credit card and bank transfer and Bizum.
There are four ways to pay for an order:
Credit/debit card
You can use most major credit cards (Visa, Visa Electron, MasterCard, American Express…) to pay for your order. We take security very seriously, so your data will be safe with us. All credit or debit card holders are subject to validation and authorization by both us and the card issuer, to maintain security and prevent fraud.We remind you not to provide your card details via email, fax or social networks.
In the event that the payment method chosen by the user is a credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data provided are correct.
Bizum is a mobile application that allows payments and collections between individuals, for cases in which intermediaries do not have cash and without the need to know the bank account number of the recipient of the payment.
By selecting bank transfer as a means of payment you will receive with the confirmation of your order, an email where you will receive the account number where to make the bank transfer on behalf of BONS OLIS. All costs incurred in making the payment by bank transfer will be borne by the customer.
Purchases paid by bank transfer will be confirmed and processed for shipment once the amount of the order has been received in our account. It is important to indicate in the subject line the order number, as well as the personal data of the user who is making the purchase (name and surname), and make the bank transfer within 3 days from the date of confirmation of the order to validate it. If after the deadline indicated, BONS OLIS has not received the corresponding amount, the order will be canceled.
If you prefer, you can send proof of the transfer by email to bonsolis@bonsolis.cat.
Once payment has been received in our bank account, the order will leave our warehouse.
If you wish to request an invoice, it is necessary to contact us, indicating the data and the reference number of the order. The deadline for requesting an invoice is 15 calendar days after delivery of the order.
If you have any questions, please contact bonsolis@bonsolis.cat.
.
All orders are subject to product availability. If at the time of the issuance of the order we detect that there is no stock in our warehouses of any of the products included in it, BONS OLIS will try to locate the item. If this is not possible, the customer will be notified immediately. In addition, the amount of the item charged and not shipped will be paid in the following days to the customer, by the same means of payment used in the purchase.
BONS OLIS may cancel any order or not accept a confirmed order for the following reasons:
In case of a technical error and/or a typographical error in the prices or in the rest of the data of the products contained in the website when the order was placed.
For lack of availability as described in point 4.5.
When security systems indicate that the order may be fraudulent.
There are reasons that indicate that the user is a minor.
BONS OLIS has not been able to deliver the order to the address provided.
BONS OLIS will fully reimburse the amounts that have been paid.
All the contents of this website are duly protected by intellectual and industrial property regulations.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing of any content of this website, in any case requires the prior written permission of BONS OLIS.
The contents outside BONS OLIS that may appear on this website belong to their respective owners, being themselves responsible for any authorization to third parties.
The reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of the web, for commercial purposes, in any support and by any technical means, without the authorization of BONS OLIS, are expressly prohibited.
The user agrees to respect the rights of intellectual and industrial property owned by BONS OLIS The user may use the website and its contents for their personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the web.
Users voluntarily and expressly accept that the use of this website is in any case under their sole and exclusive responsibility.
BONS OLIS is not responsible, in any case, for damages of any kind that may cause, but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all the necessary technological measures to prevent it.
BONS OLIS is not responsible for the content posted by third parties on their websites, nor for the information and content stored, including but not limited to, forums, chats, blogs generators, comments, social networks or any other means that allows third parties to publish content independently on the web.
In any case, the provider declares that it will proceed to the immediate withdrawal or, where appropriate, blocking of any content that could violate national or international law, morality or public order, proceeding to the immediate withdrawal of the redirection to that website, bringing the content in question to the attention of the competent authorities. In the event that the user considers that there is on the web any content that could be susceptible to this classification, please notify immediately to the web administrator.
The Website has been checked and tested to ensure that it functions correctly. In principle, the correct operation can be guaranteed 24 hours a day, 7 days a week, all year round. However, BONS OLIS does not rule out the possibility that there are certain programming errors, or that occur due to force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the web.
It is forbidden the introduction of hyperlinks for commercial purposes in web pages outside BONS OLIS that allow access to the web, without the prior consent of BONS OLIS that is not responsible for the use or content of third party websites that may link to the website.
BONS OLIS as responsible for the website responsible for the marketing and sale of products, offers users a telephone customer service +34 679.493.663, available 7 days a week, Monday through Friday from 9.00h to 21.00h, in which due attention will be given to all queries and issues raised in connection with the purchase of products through the website. You can also contact us by e-mail or by post.
The contact information is:
BONS OLIS
C/ Arnau d’Oms, 25 local 2
08016 BARCELONA
bonsolis@bonsolis.cat
Please be informed that the European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/. Consumers may submit their complaints through this online dispute resolution platform.
We remind you not to provide your card information via email, fax or social networks.
The collection and processing of your personal data, as well as the exercise of the rights conferred by law for the protection of the same, shall be governed by the provisions of the privacy policy, the text of which you accepted from the time of registration and to which you have access at all times through the website.
BONS OLIS reserves the right to make unannounced changes it deems appropriate on its website, may change, delete or add content and services provided through this as well as the way in which they are presented or located on its website.
BONS OLIS recommends users to periodically consult these conditions. In any case, you will be deemed to expressly accept such modifications or updates in the conditions if you place a new order through the website.
These terms and conditions are written in Spanish, and are subject to Spanish law. In the event of any discrepancy between the parties in relation to the interpretation and content of this website, as well as any circumstance that may arise from the interpretation or fulfillment of the contract, all parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona, provided they are not consumers.
Last update: October 15, 2024.
Customer service
Barcelona Store Address
General Schedule
9:00-12:45 y 15:00-20:20 h
Schedule Tuesday
9:00-14:00 y 17:00-20:20 h
Saturday Schedule
10:00-14:00 y 17:00-21:00 h
2024 © Bons Olis. All rights reserved
